I am glad was I able to attend Engage 09 – but not because of the most likely reasons. The big group talks were neat, the customer stories were helpful, and most of the sessions were very informative, but the contacts I made at Webtrends were/will be the most useful to me and my company. See, I strongly believe (and know of places where) our Webtrends isn’t set up correctly. I found out about the TAMs (technical account managers), immediately met... [read more]

April Moore: Hey, Mary. It was great seeing you again, too. Stay in touch.

Debra Paynter: Hi Mary, great write up. I value all the conversations we had over those few days. Thanks for following through and writing up your thoughts. I look forward to meeting up with you again in 2010 and us sharing with each other where we have grown to.

Hello everybody, I'm looking forward to seeing you all in a couple of days - reuniting with colleagues I haven't seen in a while and meeting some new friends. I wanted to note that we still need a few more people to help with paper prototyping for new UX (User Experience) concepts at the Engage conference. Besides helping us move forward with some of these concepts, it's a lot of fun and a great learning experience. Please see David's post below ... [read more]

Chris Grant: Hi Derek, count me in, in principle, but the sessions themselves are so compelling that I'm reluctant to miss any that are scheduled for the same time slot as the PP stuff. Talk to you then.

We'll be tweeting, blogging and taking pictures ourselves. How about you? The event hashtag is #wte09 can't wait to see what everyone captures.

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Terri Boyle: Yes, I'll arriving at 3:30. I imagine I'd be at the resort by 4:00/4:30ish. I'd be glad to join in if you need some help. Just let me know what you want/need.

Jinny Potter: Michele - I'll definitely be tweeting and posting photos to flickr during the conference for my colleagues who can't make the conference. My twitter stream is connected to my Facebook account, where the majority of my university and college webmaster... [read more]

Manoj Jasra: We'll have some coverage at Web Analytics World (blog/Twitter).

Just finalized my attendance of Engage this past week. I will be on the Voice of Customer Panel on Tuesday. Look forward to meeting up with everyone.

I am looking forward to engage and making new friends and of course seeing old friends. It will be informative and fun. Anil

I hope everyone is looking forward to our workgroup, Planning for Success: Implementation Strategies . A former colleague of mine has prepared his view on this topic as a guest on our WebTrends blog. He argues the basis for a implementation is a sound measurement strategy. Do you agree? Do you find this an important topic when discussing implementations? Read his article here.

We've made a great change to our agenda by changing our workshop on Social Media into a panel discussion. I have the privilege of moderating the panel, and will be joined by three very smart people in the industry: Michele Warther, Justin Kistner and Chris Newton. Michele and I were discussing the panel, and came up with some possible questions for our panelists. A few of those are noted below. In the spirit of making sure we hit on topics you're... [read more]

Hey, everybody! I'm going to facilitate a workshop on measuring success for non-commerce websites. That can include websites for charities, causes, non-profits and government entities, but it can ALSO include websites that lack a commerce component by for-profit organizations, such as Human Resource sites, team collaboration sites, and sites that support a position or image. It's up to you how far we range and the sky's the limit. So, let's use t... [read more]

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April Moore: I have been doing a bit of research for the workshop and I'd like to get some feedback on something I've been thinking about. I'd say that brand-oriented, brochure-ware type sites would definitely fall into the parameters of our discussion, and also ... [read more]

Louis Soran: It would be great if you could include ad-supported sites in the scope of this discussion. There is often no clear-cut action, event and/or conversion to gauge success, and we are always looking for new, and better ways of measuring the performance o... [read more]

April Moore: Thanks for mentioning ad sites, Louis. I have been thinking about those, too. Are you able to add segmentation to the reporting mix so that you can track qualified visits based on specific persona-based criteria? That might be an interesting discussi... [read more]

Thank you for your participation as we prepare for Engage 2009. We have recently published changes to the agenda based on your feedback. Please revisit your personal schedule and update accordingly. - Looking forward to meeting you in a few weeks -

Hi, I was wondering as a European guy who is joining the conference in the US. WebTrends as a product in Europe is a little less seen (as in presence), or at least that is how we perceive it when we talk to hour clients. So i was wondering if the conference is going to be joined by other people out of the European region. Regards, Vincent de Winter, Netherlands

Michele Warther: Vincent - There will be a few other customers joining from across the pond, as well as WebTrends team members. We'll get you together w/Maarten Sambre whose coming in from our offices in Belgium.

Do you have a great example of using WebTrends data in a report, scorecard or dashboard that has answered unsolved mysteries, displayed great insight or affected business decisions? If so we invite you to share it with the community. We’ll be hosting a Wall of Dashboards on display in the expo center at Engage09. Submit your entry to Claire.dantoni@webtrends.com and be entered to win one of three great prizes.

What's this about somebody from Obama's tech team being at Engage? If true, will it be a session? Great rumor.

Michele Warther: Not a rumor - they'll be speaking on Wednesday morning. More details end of this week.

As we all know, WebTrends does a great job of tracking on-site activities. It's also very capable of tracking off-site activities, conversations, mentions, etc., using creative data collection methods. Social Media presents fantastic opportunities to extend your WebTrends reach. I'm curious what you're doing today to track your Social Media presence? Are you using WebTrends or any other tools to monitor Twitter, or YouTube, or blogs that mention ... [read more]

Chris Grant: Oooh. I definitely want to know about any and all creative data collection methods that will get offsite, conversation, mention data (controlled by others, not placed by me) into WebTrends. Links from these other sources that actually do generate tra... [read more]

Question you’d like to ask Ian Ayres our keynote? Comment below and we'll ask him at the Webinar with the Super Crunchers author tomorrow. http://budurl.com/ye7d Hope you'll be able to join us

I will be conducting Paper Prototyping sessions throughout the day on Wednesday. Paper Prototyping is a way to use quickly created sketches to test UX concepts. Two people work through tasks interacting with a paper version of the interface. Paper Prototyping allows us to quickly learn from our users and make changes before we start developing. I'm looking for people to come and test out some new UI concepts. If you're interested in participating... [read more]

Hey All, It's going to be a exciting going to Engage this year! I've been talking about different things throughout the years at our conferences and this year I'd like to take a little bit of a different approach. I'm hosting two different work shops throughout the 3 days and I'd like to get your feedback regarding what you would like to cover. The topics of these two work shops are: Tips and Tricks for Analytics Troubleshooting and Fine Tune You... [read more]

Chris Grant: Hi PJ, The first thing that comes to mind are "what are the topics that, throughout the years, have gotten a great response from your audiences?" Other than that, it would be great if you could have some material was specifically and explicitly aimed... [read more]

After some feedback on my session, I've changed the focus of the session, along with the title and description. If you want to hear first hand from a WebTrends customer whose successfully using Marketing Warehouse, Visitor Intelligence, and Score, come to this session - Shaping Online Browsers into Offline Buyers.

(W.A.W. wow...) Last Wednesday in PDX I heard Eric Peterson's definition of campaign attribution, followed by Barry Parshall's campaign attribution definition. This is the exciting stuff our technolgy space is made of! Two things were constant in the W.A.W room: 1) everyone had their opinion (similar to a room full of economists), and 2) everyone has this need to understand how to get this information and apply it. So there's the thesis of my wor... [read more]

Chris Grant: Oh I am so going to go to this session! Multiple campaign touch points! srsly? as in, multiple? Oh boy!

Jacques Warren: Me too!

Terry Rennert: Barry just release some additional insights on campaign attribution on the WebTrends blogs today. http://blog.webtrends.com/2009/02/18/first-last-and-equal-attribution-3-wrongs-dont-make-it-right/

Tell me what you'd like to hear about in my session called Optimal Results Come From Knowing Your Customer. Remarketing and targeting will be the focus here. As long as its relavant to my topic, I'm game.

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Jacques Warren: Personally, I'll be after all things Marketing Warehouse, VI, and Score at Engage 09. I was at Engage 07 in Vegas, when we learned about those new products, and I am really, really, looking forward to seeing where they're at now. Got to see how make ... [read more]

Jennifer Wilson: I'm in the process of lining up a current customer to tell their success story. And its a great one! Once I get confirmation, I'll update the session description!

Jacques Warren: Excellent ! Looking forward to it!

Hello and welcome to the site, everyone. There are several wonderful speakers and sessions during this year's Engage conference and we look forward to seeing each and every one of you. There is a session for every type of user. If you are interested in learning more about the technical implementation of Analytics, check out Planning for Success: Implementation Strategies. Developers, analysts, and measurement program managers will all benefit wit... [read more]

Chris Grant: It sounds like a lot of this has to do with SDC? And infrastructure? Good. I hope the presentations manage to mention how the WT technical implementation compares in complexity (or simplicity!) to certain other products, both free and expensive. If w... [read more]

Brian Gallagher: Chris - good to hear from someone! Yes, this will be a discussion about our JavaScript/SDC implementation. Please note, the Workgroups are much more informal and will be an open forum discussion. They will likely not have presentations but instead be... [read more]

Chris Grant: Okay then, I would be happy to chime in about the complexity/simplicity compared to other products! We are very definite where I work about the fact that WT is so much easier (now ...) than some other tools I could mention. Yes, I have done implement... [read more]

I'm just jumping in here to nominate Barry to do an introductory post. He was so amazing at the blog introduction - thought we must ask him again.